SIP to Your Agent
Allow approved telephony systems to send inbound SIP calls to a GetVoiceBot agent.
Inbound SIP lets an approved carrier, PBX, or proxy send calls directly to a GetVoiceBot agent. Restrict
the source systems before sending production traffic.
Allow the source addresses
Add every public source IP that can send SIP requests to the Agent's SIP IP access list. Do not add
broad networks when the provider supplies stable signaling addresses.
After changing the list, read it back and preserve unrelated authorized sources. Removing an address
can interrupt inbound calls from that system.
Address the Agent
Send the SIP request to the Agent's GetVoiceBot SIP URI using its published username or assigned phone
number.
sip:AGENT_USERNAME@sip.getvoicebot.com
sip:+15551234567@sip.getvoicebot.com
Use a valid E.164 number in the SIP From identity unless your approved deployment specifies a
different supported identity. Invalid or unauthorized source information can cause the call to be
rejected.
Test the inbound route
- Confirm the exact Agent username or number.
- Confirm every actual signaling source is allowed.
- Place a call from the production-like PBX or carrier.
- Verify the Agent, caller identity, audio, and greeting.
- Test transfer and fallback behavior.
- Inspect GetVoiceBot logs and the provider's SIP trace.
Manage source addresses with the generated operations to
list,
add, or
remove an entry.